1. Introduction
Kelly Cloud Services Pte Ltd ("we," "us," or "our") operates https://c.kelly.cloud/login (the "Service") as a multi-cloud reseller platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services. By accessing the Service, you agree to this policy.
2. Information We Collect
We may collect the following data:
A. Personal Information
- • Account Data: Name, email, phone number, company details.
- • Login Credentials: Federated credentials for cloud platforms (Alibaba Cloud Intl, Tencent Cloud Intl, Amazon Web Services, Google Cloud, etc.) via secure protocols (OAuth/SAML).
- • Billing Information: USDT address details.
B. Technical & Usage Data
- • Logs: IP address, device type, browser, timestamps.
- • Cookies: Session cookies, analytics tools (e.g., Google Analytics).
- • API Data: Metadata from linked cloud accounts (e.g., service usage, resource IDs).
C. Data from Third-Party Clouds
We act as an intermediary and do not store your cloud provider credentials. Access is governed by:
- • Your cloud provider's privacy policies.
- • Limited permissions via least-privilege access.
3. How We Use Your Information
- • To provide and optimize multi-cloud management services.
- • To authenticate and authorize access to linked cloud platforms.
- • For billing, customer support, and security monitoring.
- • To comply with legal obligations (e.g., tax audits).
4. Data Sharing & Disclosure
We may share data with:
- • Cloud Providers: Only to facilitate your requested services.
- • Subprocessors: Payment processors, CRM tools (e.g., Salesforce), or support platforms.
- • Legal Requirements: If required by law (e.g., subpoenas).
We do not sell your personal data.
5. International Data Transfers
Data may be processed globally but protected via:
- • Standard Contractual Clauses (SCCs).
- • Compliance with GDPR (for EU users) and CCPA (for California residents).
6. Security Measures
- • Encryption: Data in transit (TLS 1.2+) and at rest (AES-256).
- • Access Controls: Role-based permissions for employees.
- • Audits: Regular penetration testing and SOC 2 compliance.
7. Your Rights
Depending on jurisdiction, you may:
- • Access, correct, or delete your data.
- • Withdraw consent (e.g., opt out of marketing emails).
- • Request portability of your data.
Contact us at [email protected] to exercise these rights.
8. Retention Period
We retain data only as long as necessary:
- • Account data: Until deletion request or inactivity (e.g., 2 years).
- • Billing records: As required by tax laws (e.g., 7 years).
9. Third-Party Links
Our Service may link to cloud providers' portals or tools. We are not responsible for their privacy practices.
10. Updates to This Policy
We will notify users of material changes via email or website notices.
11. Contact Us
For questions or requests:
Email: [email protected]
Address: 6 Shenton Way, OUE Downtown Tower 1 #36-01, Singapore 068809